Privacy Policy
The FIFO Trainer ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to thefifotrainer.com and any related services — including the WA driver's licence guide and our free resume analysis.
1. Who we are
The FIFO Trainer is an Australian coaching service that helps people prepare for FIFO (Fly-In Fly-Out) mining careers. Contact: info@thefifotrainer.com.
2. Information we collect
We collect information you give us directly, such as:
- Name and email address, when you sign up to access guide content or subscribe to updates
- Information you submit through forms on our site, such as our free resume analysis or the CV review form
- Any other information you choose to send us, e.g. by email
We may also collect limited technical information automatically (such as pages visited or general location) through standard website analytics tools.
3. How we use your information
We use the information we collect to:
- Give you access to gated content, such as the WA driver's licence guide
- Review and respond to your resume/CV submission
- Respond to enquiries and provide the services you request
- Send you coaching tips, resources, or updates — only if you've opted in to receive them
- Improve our website and services
We do not sell your personal information.
4. Marketing emails
If you opt in to receive emails from us, each message will identify us as the sender and include a working unsubscribe link, in line with the Spam Act 2003 (Cth). You can withdraw consent at any time by using that link or emailing us.
5. Disclosure to third parties
We may share information with service providers who help us run our business (for example, website hosting, email delivery, or CRM tools), only to the extent needed for them to provide that service. We do not disclose your information to third parties for their own marketing purposes.
6. Data storage and security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Information you submit through our site is stored on our website platform (Odoo) and, where applicable, our email and CRM tools. We only give staff and service providers access to what they need to do their job.
7. Access and correction
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing us. We'll respond within a reasonable time.
8. Complaints
If you have a concern about how we've handled your personal information, please contact us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. Continued use of our site after an update means you accept the changes.
Questions about this policy? Email info@thefifotrainer.com.
Privacy Policy
The FIFO Trainer ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to thefifotrainer.com and any related services — including the WA driver's licence guide and our free resume analysis.
1. Who we are
The FIFO Trainer is an Australian coaching service that helps people prepare for FIFO (Fly-In Fly-Out) mining careers. Contact: info@thefifotrainer.com.
2. Information we collect
We collect information you give us directly, such as:
- Name and email address, when you sign up to access guide content or subscribe to updates
- Information you submit through forms on our site, such as our free resume analysis or the CV review form
- Any other information you choose to send us, e.g. by email
We may also collect limited technical information automatically (such as pages visited or general location) through standard website analytics tools.
3. How we use your information
We use the information we collect to:
- Give you access to gated content, such as the WA driver's licence guide
- Review and respond to your resume/CV submission
- Respond to enquiries and provide the services you request
- Send you coaching tips, resources, or updates — only if you've opted in to receive them
- Improve our website and services
We do not sell your personal information.
4. Marketing emails
If you opt in to receive emails from us, each message will identify us as the sender and include a working unsubscribe link, in line with the Spam Act 2003 (Cth). You can withdraw consent at any time by using that link or emailing us.
5. Disclosure to third parties
We may share information with service providers who help us run our business (for example, website hosting, email delivery, or CRM tools), only to the extent needed for them to provide that service. We do not disclose your information to third parties for their own marketing purposes.
6. Data storage and security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access. Information you submit through our site is stored on our website platform (Odoo) and, where applicable, our email and CRM tools. We only give staff and service providers access to what they need to do their job.
7. Access and correction
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing us. We'll respond within a reasonable time.
8. Complaints
If you have a concern about how we've handled your personal information, please contact us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
9. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised. Continued use of our site after an update means you accept the changes.
Questions about this policy? Email info@thefifotrainer.com.