Terms and Conditions
Last updated: 01/01/2025
These Terms and Conditions ("Terms") govern your access to and use of the services provided by The FIFO Trainer Australia ("we", "us", "our"). By registering for or using any of our services, whether paid or free, you agree to be legally bound by these Terms.
1. Purpose of the Services
The FIFO Trainer Australia provides support services for individuals seeking employment in FIFO (Fly-In Fly-Out) and similar roles in Australia. Our services include but are not limited to:
Resume and cover letter writing
Interview preparation and training
Information sessions and online group discussions
General job readiness coaching and guidance
We do not act as an employer, recruiter, or employment agency. We do not represent mining companies or guarantee employment outcomes.
2. Information Provided by the Client
By submitting personal or professional information to us (e.g., name, work history, qualifications, documents), you confirm that:
You are the rightful owner of the information provided.
The information is accurate, truthful, and up to date.
You authorize us to use this information solely for the purpose of delivering our services, including document creation and training preparation.
We reserve the right to refuse or suspend services if false or misleading information is discovered.
3. Consent and Use of Information
You consent to The FIFO Trainer Australia collecting, storing, and using your information in accordance with privacy regulations applicable in Australia.
we may use anonymized or aggregated data for research, development, or internal reporting purposes.
If you request assistance with job applications, you authorize us to include the information you’ve provided in resumes, cover letters, or online profiles.
4. No Guarantees or Warranties
The FIFO Trainer Australia does not guarantee employment, job interviews, contract offers, or any specific outcome from using our services. While we aim to provide tools and strategies that enhance your chances of success, ultimate hiring decisions are beyond our control.
We are not responsible for:
The outcome of any job application or interview
Delays or cancellations of recruitment processes
Actions taken by third-party employers or recruiters
Decisions made based on our advice or resources
All decisions made after receiving our services are the sole responsibility of the client.
5. Group Participation and Behavior
If you participate in any online or in-person group activities facilitated by The FIFO Trainer Australia (e.g., workshops, chat groups, forums), you agree to:
Engage respectfully with all participants
Maintain confidentiality regarding shared stories, contact details, and sensitive information
Avoid any behavior that may be considered discriminatory, harassing, or offensive
We reserve the right to remove any participant from a group without notice for violating these rules. The FIFO Trainer Australia is not liable for the behavior, statements, or actions of any group member.
6. Limitation of Liability
To the fullest extent permitted by law, The FIFO Trainer Australia disclaims all liability for any direct, indirect, incidental, consequential, or special damages resulting from or in any way connected to:
The use or misuse of our services
The actions or inactions of clients or third parties
Participation in group sessions or interactions with other users
Reliance on documents, tools, or recommendations provided
You acknowledge and accept full personal responsibility for your actions, decisions, and safety related to your job search or professional development.
7. Indemnity
You agree to indemnify and hold harmless The FIFO Trainer Australia, its owners, employees, and affiliates from any and all claims, damages, costs, and liabilities (including legal fees) arising from your use of our services, violation of these Terms, or participation in our programs or groups.
8. Intellectual Property
All content created by The FIFO Trainer Australia, including training materials, guides, templates, and website content, is the intellectual property of The FIFO Trainer Australia and may not be copied, distributed, or reused without written consent.
9. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Western Australia. Any disputes arising out of or in connection with our services shall be submitted to the exclusive jurisdiction of the courts located in Western Australia.
11. Contact
For questions, concerns, or legal notices related to these Terms, you can contact us at:
enquiries@thefifotrainer.com
Privacy Policy
Last updated: 05/02/2025
This Privacy Policy explains how The FIFO Trainer Australia ("we", "us", "our") collects, uses, stores, shares, and protects personal information provided by users (“you”, “the user”) while interacting with our services, website, communication channels, and group platforms such as WhatsApp or similar apps.
By accessing or using any of our services, you agree to the terms set out in this Privacy Policy.
1. Your Consent
By using our website or participating in our services, including resume preparation, group training, or community interaction, you consent to the collection, use, disclosure, and storage of your personal data as outlined in this Policy.
You also consent to receive communications via email, SMS, phone, or messaging apps, and understand that your data may be processed both within and outside of Australia.
You may withdraw consent at any time, except where data retention is required by law or contract.
2. What Information We Collect
We may collect the following types of personal and professional data:
Personal identification: full name, email, phone number, physical address, date of birth
Work history, employment preferences, qualifications, certifications, and resume data
Communication preferences, interactions with our team, or responses to surveys
Information shared during group sessions, chats, or forums (including WhatsApp)
Technical data: IP address, browser type, device information, access times, and page views
Any other information you voluntarily provide through our contact forms or third-party tools
3. How We Use Your Information
We use your information for the following purposes:
To provide job readiness support services, including document creation and coaching
To personalize and improve our services based on your background or goals
To send service updates, marketing offers, or news via email, WhatsApp, or SMS
To conduct data analysis for service improvement, internal reporting, and market research
To sell or share your information to third parties (such as employment partners, training providers, data platforms, or marketing affiliates), for business development or research purposes
4. Use of WhatsApp and Third-Party Groups
The FIFO Trainer Australia may invite clients to join optional WhatsApp or similar messaging groups for the purpose of community support, job updates, and discussion.
By joining such groups, you acknowledge and agree that:
The groups are facilitated, but not actively moderated by The FIFO Trainer Australia
We are not responsible for any content, behavior, opinions, or advice shared by other participants
We do not monitor or verify the accuracy, legality, or appropriateness of third-party messages
You join and participate at your own discretion and risk
You further release The FIFO Trainer Australia from any liability arising from:
Misuse of information shared within the group
Offensive, fraudulent, or misleading communication from other group members
Any consequences resulting from contact, collaboration, or conflicts between participants
We reserve the right to remove users from groups for inappropriate conduct but do not assume responsibility for ongoing moderation or incident prevention.
5. Disclosure of Information to Third Parties
We may disclose your personal data to third parties under the following circumstances:
With trusted partners who help us deliver services, marketing campaigns, or data analysis
For commercial purposes, including the sale or licensing of user data to selected business partners
With affiliates or subcontractors, including those located outside Australia
To comply with legal obligations, enforcement requests, or court orders
We ensure that all data recipients adhere to data security standards and sign confidentiality agreements.
6. Your Rights
You have the right to:
Access your personal information held by us
Request corrections to inaccurate or outdated data
Request the deletion or limitation of your personal information (unless legally required to retain it)
Opt out of marketing communications at any time
Revoke your consent to data processing (except where required by law or contract)
All requests should be directed to:
enquiries@thefifotrainer.com
7. Data Storage and Security
Your personal information is stored securely using physical and digital safeguards to prevent loss, unauthorized access, misuse, or disclosure. While we use reasonable security practices, no internet or storage system is completely secure, and you accept this inherent risk.
8. Data Retention
We retain your information for as long as it is needed to provide services, meet legal obligations, or pursue legitimate business interests. Upon request, we may delete your data unless retention is required by law.
9. Third-Party Links
Our website or messages may include links to external websites or services. These third-party sites are not controlled by us, and we are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. All changes will be posted on our website. Continued use of our services indicates your acceptance of any updates.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
enquiries@thefifotrainer.com
